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Our Legal Terms, Your Rights, Straight From Us

pick3tx operates under applicable state law — access, eligibility and account use all depend on where you are and what your state permits. Everything on this page reflects the actual policies that govern your account, your data and your relationship with us.

State-dependent accessAccount eligibility rulesPrivacy and data rightsTerms of useContact paths for legal requests
pick3tx Our Legal Terms, Your Rights, Straight From Us
LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

Legal questions about your account, data or eligibility don't need to sit unanswered. Our support team handles policy-specific requests alongside general account help — reach us through any of the channels below, and tell us upfront that your question is legal or privacy-related so we can route it correctly.

Team online

Live Chat

Start a live chat session from your account dashboard. Identify your query as legal or privacy-related so the agent routes it to the right team without delay.

Email Support

Send a detailed email to our support address — include your account ID and the specific policy section you're asking about to speed up the response process.

Account Help Center

The Help Center inside your account lists data-request forms and policy documents. Access it from the account menu on both mobile and desktop without needing to contact support first.

ACCOUNT SECURITY PRACTICES

How We Handle Data, Cookies and Account Security

Your account data is handled with a clear retention policy and defined security practices. We do not sell personal data to third parties. Cookies used on pick3tx are limited to session management and account authentication — you can adjust non-essential cookie preferences through the settings link in our footer. Identity verification is required before any withdrawal is processed, regardless of the payment method used, whether that is PayPal, Venmo, or Play+. To request a change to the personal data we hold, or to ask for account data deletion, submit a request through live chat or email with your account ID included.

Data Retention

We keep account and transaction records only for as long as state law requires. When the retention period ends, data is securely deleted from our systems automatically.

Cookie Policy

Session and authentication cookies are always active. Non-essential cookies — analytics and preference — can be toggled off in the footer settings without affecting your login or wallet access.

Identity Verification

Before your first PayPal, Venmo, or Play+ withdrawal clears, we verify your identity using government-issued ID. This step protects your account and satisfies our legal obligations.

Data Change Requests

You can request a copy, correction, or deletion of your personal data at any time. Contact support via live chat or email and include your account ID to get started.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms affect your account, your data and your access. If your question isn't covered here, live chat is the fastest path to an answer from someone who knows the policy specifics.

Access depends on your state's law. We only allow accounts from eligible states where online sports betting and casino play are lawfully permitted. Check your state's current regulations before opening an account.

We collect the information you provide during registration — name, address, date of birth — plus transaction records tied to PayPal, Venmo, or Play+ activity. This data is used for account management and legal compliance only.

Yes. Submit a data-access request through live chat or email with your account ID. We will confirm receipt and provide the data within the timeframe required by applicable law.

Contact our support team and state that you want account data deleted. Note that some records — particularly transaction history — must be retained for the period required by state law before they can be removed.

We will notify you through the contact method on your account before any material change takes effect. The version on this page is always current, so bookmarking it gives you a quick reference point.

Start by raising the dispute with us through your account wallet history. If we cannot resolve it, escalate to your payment provider — PayPal, Venmo, or Play+ each have their own dispute processes that run alongside ours.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.